Episode 43

First Impressions Matter

In this episode, I dive into one of the most critical aspects of community building: onboarding new members. I'll show you why most new members vanish within their first week, and walk you through my step-by-step system to create an onboarding experience that keeps them engaged, connected, and excited to participate.

Timestamps:

  • 01:02 The Importance of Community Building
  • 01:18 Weekly Dive into Community Essentials
  • 02:04 Understanding Community Onboarding
  • 02:39 Common Onboarding Pitfalls
  • 03:38 The Three Biggest Problems with Poor Onboarding
  • 05:03 Transforming the New Member Experience
  • 05:22 The Foundation of a Thriving Community
  • 06:37 Circle: The Ultimate Community Building Tool
  • 08:18 Creating Your Perfect Onboarding System
  • 08:27 Key Elements of Effective Onboarding
  • 11:46 Implementing Your Onboarding System
  • 16:40 Case Study: Successful Onboarding in Action
  • 18:21 Common Onboarding Mistakes and Solutions
  • 20:35 Action Plan for Effective Onboarding
  • 22:03 Conclusion: The Impact of Onboarding

Resources & Links:

About the Podcast

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Your Community Strategist
Mastering the art of community one strategy at a time.

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About your host

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Rachel Starr

Hi friends! I'm Rachel Starr – founder of coCreator Society and community strategist with 20+ years of helping creators build thriving businesses and communities.

I'm basically Leslie Knope with tech skills, turning complex community challenges into strategic solutions. From my podcast "Your Community Strategist" to building The Co-Op community, I'm all about helping creators connect, collaborate, and grow without the overwhelm.

When I'm not building platforms that actually work for people, you'll find me on the ski slopes, caffeinating heavily, or wrangling two awesome teenagers. I believe the best business happens when great people find each other – which is exactly why coCreator Society exists.

Here's to new adventures, epic collaborations, and really good coffee!